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Terms and Conditions

Welcome to our store. By using this store and making any purchase, you agree to the following terms and conditions:

1. Definitions

  • Store: Refers to the website or platform through which products are sold.

  • Customer: Any person browsing or purchasing products from the store.

  • Products: All goods offered for sale in the store.

2. Acceptance of Terms

By using this store, you acknowledge your full agreement to these terms and conditions.

The store reserves the right to modify the terms at any time without prior notice, and your continued use of the store constitutes acceptance of the modifications.

3. Products

  • We strive to present products with the highest possible accuracy in terms of images and descriptions.

  • Colors, sizes, or minor details may vary due to photography or the nature of handmade products.

  • Natural products may vary slightly in shape or scent between batches.

4. Prices and Payment

  • All prices are listed in the currency specified in the store and may or may not include tax as indicated.

  • The store reserves the right to change prices without prior notice.

  • An order is only confirmed after the payment process is successfully completed.

5. Shipping and Delivery

  • Orders are processed within the timeframe specified on the product or shipping page.

  • Delivery times vary depending on the city or shipping company.

  • The store is not responsible for delays caused by shipping companies or circumstances beyond its control.

6. Cancellation and Modification

  • Orders can only be canceled before shipping.

  • After the order has been shipped, modifications or cancellations are not possible.

7. Returns and Exchanges

  • We accept return or exchange requests within the number of days specified in the return policy (for example, 3–7 days from receipt).

  • The product must be unused and in its original condition.

  • Returns do not include opened, used, or custom-made products.

8. Natural Products and Personal Care

  • Our products are natural, and results may vary from person to person.

  • The customer is responsible for ensuring there are no allergies to any ingredient before use.

  • The store is not responsible for misuse or incorrect use.

9. Liability

  • The store is not liable for any indirect damages resulting from the use of the products.

  • The maximum liability is limited to the value of the product paid only.

10. Intellectual Property

All content in the store (texts, images, designs, logos) is the property of the store and may not be used or copied without prior permission.

11. Privacy

We are committed to protecting customer data and not sharing it with any third party except as necessary for shipping or payment processes.

12. Communication

For any inquiries or complaints, you can contact us through the communication channels listed on the "Contact Us" page.

13. Governing Law

These terms are governed by and interpreted in accordance with the laws and regulations applicable in the country where the store operates.